Ensuring Secure and Convenient Remote Proctoring Services
Karma Global is at the forefront of providing enterprise-grade remote proctoring services for online exams to a wide range of institutions, including government bodies, OEMs, banks, and educational institutions spanning post-graduation, under graduation, high schools, and secondary schools. Our primary goal is to conduct online invigilation effectively, eliminating any potential violations, and providing a superior candidate experience through the use of our highly skilled proctors.
Our team of dedicated Candidate Support Representatives (CSRs) and Technical Support Representatives (TSRs) ensures that candidates receive top-notch assistance throughout their assessment journey. With their problem-solving skills, technical know-how, and empathetic approach, they provide support related to exam slot booking, re-booking, test center details, navigation through guidelines, policies, and any technical queries.
The Karma Global Advantage
- Our team has invigilated more than 200 exams, accumulating an impressive 500,000+ hours of video monitoring experience.
- We maintain a large pool of 2000+ Certified Proctors who are readily available to manage short-term peaks within 96 hours' notice.
- With a flexible and scalable infrastructure, we have the capability to scale up and deploy highly skilled proctors in real-time.
- Our current team of 1000+ CSRs/TSRs provides around-the-clock support across all geographies and time zones.
- We offer multi-lingual support for European and Asian languages to cater to a diverse candidate base.
- Our systems undergo regular stress testing to handle heavy traffic during major event-examinations.
- Quality and security reviews of our existing systems ensure compliance with regulatory requirements.
- We utilize Proctoring Analytics to analyze candidate response patterns, latency statistics, and similarity indices, further enhancing our proctoring effectiveness.
Tailored Proctoring Solutions for Your Needs
Live Online Proctoring Services
- Our human proctors vigilantly monitor candidates throughout their exams by observing their streaming webcam output, microphone, and computer screen, ensuring the integrity of the examination process.
Recorded Proctoring Services
- For added security, our human proctors carefully analyze the recorded webcam and microphone output as well as computer screen feeds, effectively detecting any suspicious activities.
Scheduled Remote Proctoring
- Institutions seeking a flexible proctoring schedule can opt for our weekly, monthly, or annual models, which can be pre-booked on digital education technology platforms.
Event-based Online Proctoring Services
- For large-scale evaluations and high-stake competitive exams, we offer event-based proctoring solutions tailored to the needs of global private/public schools, universities, and banks.
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