Karma Global is at the forefront of providing enterprise-grade remote proctoring services for online exams to a wide range of institutions, including government bodies, OEMs, banks, and educational institutions spanning post-graduation, under graduation, high schools, and secondary schools. Our primary goal is to conduct online invigilation effectively, eliminating any potential violations, and providing a superior candidate experience through the use of our highly skilled proctors.
Our team of dedicated Candidate Support Representatives (CSRs) and Technical Support Representatives (TSRs) ensures that candidates receive top-notch assistance throughout their assessment journey. With their problem-solving skills, technical know-how, and empathetic approach, they provide support related to exam slot booking, re-booking, test center details, navigation through guidelines, policies, and any technical queries.
At Karma Global, we are proud of the achievements that set us apart as leaders in the remote proctoring industry:
Our team has invigilated more than 200 exams, accumulating an impressive 500,000+ hours of video monitoring experience.
We maintain a large pool of 2000+ Certified Proctors who are readily available to manage short-term peaks within 96 hours' notice.
With a flexible and scalable infrastructure, we have the capability to scale up and deploy highly skilled proctors in real-time.
Our current team of 1000+ CSRs/TSRs provides around-the-clock support across all geographies and time zones.
We offer multi-lingual support for European and Asian languages to cater to a diverse candidate base.
Our systems undergo regular stress testing to handle heavy traffic during major event-examinations.
Quality and security reviews of our existing systems ensure compliance with regulatory requirements.
We utilize Proctoring Analytics to analyze candidate response patterns, latency statistics, and similarity indices, further enhancing our proctoring effectiveness.
We take pride in offering a variety of remote proctoring services designed to meet your specific requirements:
Our human proctors vigilantly monitor candidates throughout their exams by observing their streaming webcam output, microphone, and computer screen, ensuring the integrity of the examination process.
For added security, our human proctors carefully analyze the recorded webcam and microphone output as well as computer screen feeds, effectively detecting any suspicious activities.
Institutions seeking a flexible proctoring schedule can opt for our weekly, monthly, or annual models, which can be pre-booked on digital education technology platforms.
For large-scale evaluations and high-stake competitive exams, we offer event-based proctoring solutions tailored to the needs of global private/public schools, universities, and banks.
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